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Terms of Use

Trippia Terms of Use

These Terms govern access to and use of the Trippia app, website, and related services. The Privacy Policy also applies.

Last updated: 21.08.2026

Agreement and eligibility

By using Trippia, you agree to these Terms and the Privacy Policy. Account holders must be at least 18 years old. Children may be included as travelers, but are not intended account holders.

What Trippia provides

Trippia is an AI-powered travel-planning, productivity, and travel-information application. Trippia is not a travel agency and is not the seller or direct merchant for bookings completed with external providers.

AI and travel information disclaimer

Itineraries, recommendations, summaries, and other generated or third-party content are informational and may be incomplete, outdated, or inaccurate. Trippia does not guarantee accuracy, price, availability, opening hours, event availability, transport information, entry requirements, weather, safety, or suitability. Users should independently verify material travel decisions and bookings through authoritative or relevant provider sources.

Emergency information disclaimer

Emergency numbers, embassy details, and related travel-safety information are informational aids only and may change, be incomplete, or be unavailable. They are not a substitute for official emergency authorities. In an emergency, contact official local emergency services and verify critical information through official sources.

Acceptable use

You must not use Trippia unlawfully or fraudulently, abuse the service, bypass payments, credits, or access controls, use harmful automation or scraping, interfere with service security, attempt unauthorized access, or use the service maliciously. Trippia may reasonably restrict or suspend access for a material Terms violation, fraud or abuse, a security risk, or a legal obligation.

Service availability

Trippia depends partly on internet connectivity, cloud and AI services, maps and location providers, and external travel, event, and content services. Features or data may occasionally be unavailable, delayed, or changed, and uninterrupted availability is not guaranteed.

Payments, subscriptions, and credits

Purchases are processed by Apple App Store or Google Play; Trippia does not directly store payment-card details. Trippia may store product and transaction identifiers, store-verification or accounting metadata, amount and currency where available, and entitlement or subscription status. The auto-renewing annual bundle, subject to the store offer and terms, includes 5 Popular Planning credits, 4 Quick Planning credits, 3 Advanced Planning credits, 15 City Vibes uses, and 20,000 Trippia Buddy tokens. The current package details displayed at purchase form part of the purchase offer. It is not unlimited, and included balances do not become lifetime unlimited balances. Included credits reset at each annual renewal, and unused credits do not roll over. Store subscriptions must be managed or cancelled in the applicable store; deleting Trippia does not cancel them. Restore Purchases can restore eligible store-managed entitlements where supported.

Renewal and included balances

Annual included credits reset at each renewal. Unused credits do not roll over or accumulate into the next annual period. The current package details shown at purchase form part of the store offer.

Refunds and store purchases

Purchase and refund requests are handled under the policies and processes of the applicable Apple App Store or Google Play account, subject always to mandatory consumer rights under applicable law. Trippia does not create a separate discretionary refund system or promise refunds beyond store policies and legal requirements.

Account deletion and store subscriptions

Deleting a Trippia account does not automatically cancel an Apple App Store or Google Play subscription. Subscription management and cancellation are separate store actions, and deletion may still proceed without cancellation.

Affiliate Links & External Services

Trippia relies on third-party services, including Firebase and other Google services, Apple and Google authentication or payment services, OpenAI, Google Translation, xAI for the separately available Christmas Markets feature, and mapping, weather, events, media, and travel providers. Trippia may include affiliate links and may earn a commission at no additional cost to you. External transactions, availability, content, and terms are controlled by the provider.

Intellectual Property

The Trippia app, including its design, features, and code, is protected by intellectual property laws. You may not copy, modify, distribute, reverse engineer, or create derivative works from it without prior written permission. Third-party maps, photos, trademarks, provider content, and other third-party materials remain owned by their respective owners.

Limitation of Liability

To the maximum extent permitted by applicable law, Trippia and its owners will not be liable for indirect, incidental, special, consequential, or similar damages arising from use of the app, third-party services, or reliance on content. Nothing in this section excludes liability or mandatory consumer rights that cannot lawfully be excluded.

Changes to this Privacy Policy and Terms

Trippia may update this Privacy Policy and Terms of Use to reflect changes in services or features, law or regulation, security practices, or operational requirements. The current version will be available inside Trippia and identified by its Last Updated date. Users should review it periodically. Continued use after an update becomes effective may constitute acceptance, except where applicable law requires additional notice or consent.

Governing law

These Terms are governed by the laws of the State of Israel. Nothing in these Terms limits or waives mandatory consumer rights or protections that apply to you under the law of your country or jurisdiction.

Contact

contact@trippiaapp.com

If translations differ, the English version prevails, subject to mandatory applicable law.